This covers for the case if:
- the goods purchased are defective or structural, manufacturing or material defects arise during the guarantee period
- in case of a complaint within 48 hours, the defective or yet unused goods will be replaced.
- the defects occurring during the guarantee period will be repaired if possible, if not, then replaced. Seller guarantee obligation ends if the Buyer does not preserve or makes available the defective goods in their defective state.
The guarantee does not cover the following cases:
- unprofessional or careless handling
- defective mounting
- intentional damaging
- defects caused by radical washing agents and or not keeping to the washing instructions
- normal wearing
Any product purchased could be exchanged only against product. Any cost occurring in connection with such an exchange (delivery, packaging etc.), rests upon the buyer. Only unused products could be exchanged. Except the case when the size, product delivered by Seller does not correspond to the order or the product has some defects. In this case the occuring costs are paid by Seller side. Tailored, extra large outfit/clothing, name printed or national color painted uniform could not be exchanged. According to this, please indicate accurately the size when ordering.
Based on orders’weight and dimensions
Shipping cost depends on the purchase order’s Weight and Volume, we shall advice the freight expense only packed well of the products before delivery. Please leave messages about the seaport/airport name and your detailed address, and we shall reply you ASAP.
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